CAREERS

MAKE A DIFFERENCE AT CROWCON

If you want to do work that matters, and play your part in helping to save countless lives across the globe – then working at Crowcon could be the place for you.

CURRENT VACANCIES

A GLOBAL NETWORK DEDICATED TO SAFETY

Celebrating over 50 years in business, we are proud to be part of Halma, a global FTSE 50 group of life-saving technology companies, with over 250 employees across the world.

About Crowcon

With offices in the UK, China, USA, Singapore, there are a wealth of opportunities across the world to support our work keeping people safe. We are always looking for talented people who can be part of our continued success, placing great value on working with our customers in a warm and professional manner, ensuring excellent service is delivered time and time again.

Crowcon is a collaborative, inclusive environment, made up of people who live and breathe our values of integrity, dedication, and commitment to saving lives. If that sounds like you, then we would love nothing more than to welcome you to the team.

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THE PERKS

What’s in it for you?

We believe working for us, should work for you, too. That’s why we have a comprehensive range of company benefits and perks, to help enrich your working-life with us.

CURRENT VACANCIES

Company shares, so our success becomes your success

Opportunity-rich environment where career enhancement is prioritised

Competitive holidays (including your Birthday off), with opportunity to purchase more

Private healthcare (for applicable roles)

Wellbeing is prioritised with access to an EAP, Medicash and YuLife

Work-life balance friendly policies (including hybrid working)

Generous contributory pension scheme

EV care salary sacrifice scheme

Cycle to work scheme*

Travel Season Tickets*

^{*UK only}

We believe in the power of diversity

At Crowcon, Diversity, Equity and Inclusion is more than a commitment – it’s at the heart of how we do business, and what makes us successful. We are dedicated to recruiting, developing, and retaining talent from a variety of backgrounds, recognising the value of intersectionality (as no one’s identity can be categorised into a single box) and what different perspectives, experiences, and abilities can bring.

By fostering an inclusive environment, we’re building a workplace where everyone feels they belong and can achieve their full potential.

Do the right thing

Collaborate and support each other

Always do your best

Try something new

Be yourself

Current Vacancies:

What Will You Be doing?

As a member of the Sales Team, you will provide the necessary leadership to both sales and service organisations in the UK to achieve agreed objectives; delivery of sales & profit growth in a defined geography within the European market, increasing specification/acceptance of Crowcon products, exceed annual revenue & profit targets for defined region and achievement of agreed/defined objectives. The team is made up as follows:

European Sales Manager
- UK Team
- Europe Team

Main Responsibilities

Achieve consistent growth and hit sales revenue/profit targets through targeted sales activities.
Design and implement a regional business plan that expands the company’s customer base and creates sustainable growth across the product, systems and service portfolio.
Own key opportunities and accounts where appropriate.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Field based and customer facing, essential that the Regional Sales manager spends major proportion of time with customers, driving the sales cycle, supporting our channel partners and attaining specification.
Complete and maintain Key Account plans for all distribution partners and key end users.
Provide regular and timely reports and feedback on the sectors, including forecast information and updates on key opportunities.
Drive personal & channel performance through effective sales processes & KPI’s.
Identify emerging markets and market shifts while being fully aware of new products and competition status.
Act as the escalation & resolution point for customer issues.
Act as the voice of the customer internally, influencing business strategy to support further success.

Your Skills & Experience

Essential
- Experience in a related industrial market such as instrumentation, automation or gas detection.
- Experience of managing business growth through distribution channels.
- Proven track record of achievement.
- Experience of working with CRM & business systems.
- A thorough understanding of sales & aftersales processes and environment.
- Excellent planning, time management and organisation skills.
- A high level of communication and interpersonal skills with the ability to produce well written reports and business plans/ proposals.
- Ability to travel up to 50% of their time in support of the duties.
Desirable
- Management experience, preferably in a technical field sales & service environment.
- A sound knowledge of gas detection applications or detection monitoring systems.
- Technical and/or business qualification or similar level of experience, with commitment to continued professional development.
- Fluent in multiple languages.
- Knowledge of the Customer Service environment.

About You

You are a proven senior salesperson with an entrepreneurial mind-set.
You have the proven ability to drive the sales process from plan to close.
You have proven history of successfully building, supporting and driving a channel network.
You have demonstrated the ability to communicate, present and influence credibly and effectively at all levels of an organisation.
You understand business management and wider management principles and techniques.
You have the proven ability to achieve profit and revenue goals.
You have excellent planning and organisational skills.
You are passionate about the customer and possess relevant industry expertise.
You have a high level of sales and interpersonal skills.
You have the ability and willingness to travel up to 50% of their time in support of duties.
You inspire with your passion and values.
You are culturally sensitive.
You are a collaborative team player.
You are straightforward and have no interest in politics.
You are curious and disrupt the status quo.

APPLY NOW

This is an onsite role reporting to the Head of Production
Location: Milton Park, Abingdon

What Will You Be Doing?

Within this role, you will carry out all general day to day maintenance activities across the site as part of a varied work programme. You will plan and implement work schedules, carrying out work yourself where you can or contacting contractors for any unexpected issues.
You will help monitor current contractors, escorting and introducing them to the site, ensuring that they are carrying out work to agreed schedules and facilitate any ad-hoc call outs. You will deliver a high level of service, comfort and safety for users of our facility. You will be responsible for ensuring that all equipment and facilities are fully functioning, and you will supply maintenance reports and updates to the Head of Production on a regular basis.

You Will:

Perform reactive repairs and maintenance for grounds, buildings, and equipment while monitoring stock levels of consumables.
Ensure high standards of health and safety by conducting regular building checks, identifying maintenance needs, and resolving issues promptly.
Conduct minor maintenance tasks as needed including, air handling plant, basic plumbing, as well as minor refurbishments and installations of equipment.
Conduct Portable Appliance testing after receiving training.
Operate and understand the Building Management System, perform security and fire alarm system checks, including weekly testing, maintain compliance logs, and report any issues to the Head of Production promptly.
Ensure all service reports, certification, asset management and other facilities information is filed centrally and inspection ready. Be prepared to participate in audits and inspections as and when required.

Your Skills & Experience

Prior experience in building maintenance
Familiarity with Health, Safety and environmental Regulations
Proficiency with basic plumbing and possibly electrical maintenance
Operate and understand the Building Management System
Contractor management, including inductions and safety plans

About You

You will have experience of working in a maintenance role
Have a “can do attitude”
You are a self-starter and are organised and able to manage your time effectively
You can handle multiple projects and adapt to changing priorities
You are a collaborative team player
Demonstrate professionalism, quality awareness, and an active engagement for high safety standards

Equal Opportunity Statement:

Don’t have every single listed skill/experience? Studies have shown that women and people from diverse backgrounds are less likely to apply for jobs unless they meet every single qualification. At Crowcon we are actively building and encouraging a diverse and inclusive workplace culture, so if you’re excited about this role as the next step of your career, but you don’t feel confident you have enough past experience to perfectly align with the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role we may have. Apply by sending your CV to [email protected]

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What Will You Be doing?

As a member of the Field Service Team, you will be responsible for providing exceptional support and customer service to all customers as well as attending customers sites to perform proactive maintenance, repairs and commissioning of our products across the South West. The team is made up as follows:

Head of Customer Experience
- FSE Manager
  - Service Engineers

Main Responsibilities

Servicing, calibrating and repairing gas detection equipment to the relevant standards.
Ensure all serviced products are left fully operational and tested – demonstrated to the site responsible person (recorded as such on-service paperwork).
Support other team members on jobs that require multiple engineers.
Provide customer ‘user training’ when required.
Work closely with the Service Admin team making sure jobs are scheduled efficiently and meeting customers’ requirements.
Ensure service reports are completed accurately and submit them for invoicing on time.
Complete RAM’s and POWRA’s when required.
Responsible for and accountable for the van stock holding and calibration gas holding, ensuring that it is appropriate for the customer base in your region, and that ‘life critical’ components are cycled regularly to ensure we can offer a first-time fix where possible.
Ensure all personal PPE is maintained within inspection expiry dates, all service clothing is clean and respectable at the start of the day, and all service equipment is ‘up to date’ and operational.
Build strong relationships with Area Sales Managers, providing customer insight to support sales growth.

Your Skills & Experience

Previous experience with fire/burglar alarms or other similar electronic devices.
Previous Field Service Engineering experience would be an advantage, but not necessary.
Instrument equipment service, troubleshoot/repair, commissioning and/or installation experience.
Excellent customer communication skills in both writing and verbal.
HNC / HND in an electrical/electronic field or Equivalent understanding from work experience.
Working knowledge of control panel assembly and components. PLC knowledge would be helpful but not a requirement.
Understanding of Health and Safety requirements for the role.
Knowledge of RAM’s & POWRA’s.
Full driving license.
Confined Space, IPAF and Safety Passport is preferable, but training provided.

About You

You inspire with your passion and values.
You are culturally sensitive.
You are a collaborative team player.
You are straightforward and have no interest in politics.
You are curious and disrupt the status quo.

APPLY NOW

Location: Michigan

Type: Full Time / Permanent

What Will You Be Doing?

As a member of the Global Sales organisation, you will achieve balanced success and growth across the US & Canada region exceeding annual revenue & profit targets. The team is made up as follows:

Global Sales Director
- European Sales team.
- UK Sales team
- ME Sales & Operations team.
- USA Sales & Operations team (Currently 5 people with further investment planned).

You Will:

Achieve consistent growth and hit sales and service revenue/profit targets through the successful leadership of the sales, service and operational teams.
Design and implement a USA business plan that expands the company’s customer base and creates sustainable growth across the product, systems and service portfolio.
Have ownership and drive M&A activity in the region to support our accelerated growth ambitions.
Own recruiting, objectives setting, coaching, mentoring and performance monitoring of US team.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Present & drive performance through effective sales, service & operational processes & KPI’s.
Develop go to market plans for products, service and solutions into the US market in conjunction with the UK head office team.
Identify emerging markets and market shifts while being fully aware of new products and competition status.
Act as the escalation & resolution point for customer issues.
Act as the voice of the customer internally, influencing business strategy to support further success.

Your Skills & Experience

Successful previous experience as a manager within a sales environment, consistently meeting or exceeding targets.
Excellent mentoring, coaching and people management skills.
An understanding of business management and wider management principles and techniques.
Knowledge and understanding of Sales & Service models.
Relevant industry expertise in a technical field sales & service environment. It would be desirable if the industry is: instrumentation, automation or gas detection.
Proven ability to drive the sales process from plan to close.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.
A proven track record of achieving profit and revenue goals.
Experience of working with CRM & business systems.
Desirable experience of gas detection applications or detection monitoring systems.

APPLY NOW

THAT’S WORK WORTH DOING.

At Crowcon, we protect and save lives every day through the solutions we provide. Every person’s life is unique, and our mission is to safeguard them. If you’re looking to join a company that does more – something truly meaningful – then Crowcon is the place for you.

CAREERS

MAKE A DIFFERENCE AT CROWCON

A GLOBAL NETWORK DEDICATED TO SAFETY

About Crowcon

THE PERKS

What’s in it for you?

We believe in the power of diversity

Do the right thing

Collaborate and support each other

Always do your best

Try something new

Be yourself

Current Vacancies:

European Regional Account Manager

Facilities Technician

Field Service Engineer

USA General Manager

THAT’S WORK WORTH DOING.

Want to talk?